IT Systems Technician - On-Site Support, Growth & Benefits

Uline; Etna Township (OH); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid holidays

Generous PTO

Tuition assistance

Job summary

Uline is seeking an IT Systems Technician to provide tech support for employees and keep systems running smoothly at our Ohio location.

You'll set up computers, printers, AV equipment, and mobile devices, manage the IT inventory and user accounts, and coordinate equipment moves to ensure cabling standards. This on-site role offers hours Monday–Friday, 9:30 AM–6 PM, with on-call support on a rotational basis and potential for growth.

Qualifications

• Provide technology support to end-users and troubleshoot incident requests.
• Understand Windows OS, Group Policy, Active Directory and Microsoft 365 applications.
• On-call support on a rotational basis with occasional evening and weekend work.

Responsibilities

• Provide technology support to end-users, troubleshooting incident requests and delivering technical training with excellent customer service.
• Set up and manage computers, printers, audio/visual equipment and mobile devices.
• Oversee the IT inventory system, tracking assets and performing scheduled preventative maintenance.
• Coordinate and execute technology equipment moves and ensure cabling standards are upheld.
• Manage user accounts, including permissions.

Skills

IT support

End-user training

Active Directory

Group Policy

Microsoft 365

Networking basics

Hardware troubleshooting

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Job description

Uline is seeking an IT Systems Technician to provide tech support for employees and keep systems running smoothly at our Ohio location.

You'll set up computers, printers, AV equipment, and mobile devices, manage the IT inventory and user accounts, and coordinate equipment moves to ensure cabling standards. This on-site role offers hours Monday–Friday, 9:30 AM–6 PM, with on-call support on a rotational basis and potential for growth.