IT Systems Support Specialist (Higher Ed)

The University of Georgia; Athens (GA); On-site; USD 45,000 - 50,000; Full time

Job summary

The University of Georgia in Athens is seeking an IT Systems Support Associate to maintain IT core infrastructure, security controls, and user support for faculty, staff, advisers, and students. The role emphasizes proactive coordination and service delivery within the McBee Institute of Higher Education.

Responsibilities include desktop and server support, project coordination, and documentation development to ensure optimal IT operations for the institute.

Qualifications

• Bachelor’s degree in a related field or equivalent.
• Experience in IT core infrastructure and security measures.
• Ability to manage projects and coordinate IT tasks.

Responsibilities

• Lead annual and one-time Student Technology Fee requests.
• Serve as first point of contact for IT support for faculty, staff, students, and guests.
• Provide desktop and network IT support for Windows and Mac.
• Assist with complex IT projects and contract management with partners.
• Develop documentation and training materials.

Skills

IT support

Desktop support

Windows server

Linux server

Databases

Project management

Asset management

Education

Bachelor’s degree or equivalent

Job description

The University of Georgia in Athens is seeking an IT Systems Support Associate to maintain IT core infrastructure, security controls, and user support for faculty, staff, advisers, and students. The role emphasizes proactive coordination and service delivery within the McBee Institute of Higher Education.

Responsibilities include desktop and server support, project coordination, and documentation development to ensure optimal IT operations for the institute.