IT Systems Support Intern — Mentored On-Site & Flexible Hours

Geneva Trading; Chicago (IL); On-site; USD 41,000 - 48,000; Part time

Benefits offered by this job

Mentorship by IT professionals

HR support to enhance experience

Job summary

Geneva Trading in Chicago is seeking a Systems Support Analyst apprentice to join the on-site team for a 15-week part-time program. You\'ll gain hands-on experience in desktop support, hardware setup, and general IT assistance within the trading industry.

You will learn from experienced IT professionals, receive mentorship from HR, and work with AI tools to accelerate troubleshooting. Start date and hours are flexible to fit your academic schedule.

Qualifications

• Currently enrolled in an associate’s or bachelor’s degree program in Information Technology or a similar field of study.
• Experience troubleshooting, basic networking concepts, and Windows OS.
• Foundational understanding of Generative AI concepts and eagerness to learn how AI is transforming modern IT operations.
• Excellent customer service and general hardware knowledge.

Responsibilities

• Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, Excel), Phone/Voicemail, Printers, etc.
• Leverage AI-driven productivity tools (ChatGPT, Copilot) to accelerate troubleshooting, research solutions, and improve help desk efficiency.
• Assist in supporting and troubleshooting enterprise AI applications and features used by internal staff.
• Set up, configure, and install new workstations, monitors, etc.
• Install and configure applications as requested.
• Set up/remove user accounts as required.
• Track and update IT inventory.
• Perform miscellaneous related duties as assigned.

Skills

Troubleshooting

Networking basics

Windows OS

Customer service

Generative AI

Hardware basics

PowerShell

Education

Associate or Bachelor in IT

Tools

ChatGPT

Microsoft Copilot

Windows Admin Tools

Job description

Geneva Trading in Chicago is seeking a Systems Support Analyst apprentice to join the on-site team for a 15-week part-time program. You\'ll gain hands-on experience in desktop support, hardware setup, and general IT assistance within the trading industry.

You will learn from experienced IT professionals, receive mentorship from HR, and work with AI tools to accelerate troubleshooting. Start date and hours are flexible to fit your academic schedule.