IT Systems Support I — End-User Tech & Network Help

Water Resources Office; Helena (MT); Presencial; USD 37.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid leave & holidays

Retirement plan

Descripción de la vacante

Montana Department of Justice is seeking an IT Systems Support 1 to install, maintain and train on microcomputer workstations across local and wide area networks. You will resolve hardware and software issues for DOJ users and support network operations. Some physical lifting up to 25 pounds is required.

The role offers hourly pay of 27.00–29.00 with generous vacation, paid leave, holidays and benefits. Office is in Helena with a regular day schedule.

Formación

• Associate degree in information technology or related field.
• 1–3 years of experience supporting network or computer systems technologies.
• Ability to work in all aspects of a team environment including support, communication, personal awareness, ability to utilize and provide professional critiques, and demonstrate emotional intelligence.

Responsabilidades

• Install, maintain, and train on microcomputer workstations in local and wide area networks.
• Provide technical problem resolution for hardware, software, and network issues; support DOJ-wide users; occasional lifting up to 25 pounds.

Conocimientos

Windows OS

MS Office

Active Directory

Troubleshooting

Remote desktop

LAN/WAN knowledge

Mobile devices

Communication skills

Teamwork

Emotional intelligence

Educación

Associate degree in information technology or related field

Herramientas

PC Tools

MS Sysinternals

Remote desktop tools

Antivirus tools

Descripción del empleo

Montana Department of Justice is seeking an IT Systems Support 1 to install, maintain and train on microcomputer workstations across local and wide area networks. You will resolve hardware and software issues for DOJ users and support network operations. Some physical lifting up to 25 pounds is required.

The role offers hourly pay of 27.00–29.00 with generous vacation, paid leave, holidays and benefits. Office is in Helena with a regular day schedule.