IT Systems & Support Engineer (Mac/Linux, Lab)

Expedition Technology

Herndon (VA)

On-site

USD 65,000 - 95,000

Full time

10 days ago

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Benefits offered by this job

Company-paid health insurance

Paid holidays & PTO

401(k) plan with match

Student loan repayment

Paid parental leave

Tuition reimbursement

Referral bonuses

Exclusive entertainment perks

Onsite fitness center

Job summary

Expedition Technology is seeking an IT Support & Systems Administrator to provide hands-on technical support to employees while maintaining day-to-day IT operations. The role covers macOS and Linux/Ubuntu environments, basic Windows tasks, laptop provisioning, and on-site support for office, lab, and SCIF equipment.

Responsibilities include onboarding, conference-room tech, and administration of on-premises Linux servers.

Qualifications

3–5 years in IT support or systems administration.
Hands-on macOS and Linux/Ubuntu support; Windows is a plus.
Experience provisioning laptops and basic network peripherals.
Familiarity with Microsoft 365 apps (Outlook/Teams/SharePoint).
Ability to document issues, prioritize requests, and resolve problems.
On-site work to support devices and SCIF-related systems.

Responsibilities

Serve as primary internal contact for hardware, software, and connectivity issues.
Prepare and configure laptops for new employees with macOS and Ubuntu.
Troubleshoot macOS/Linux issues, printer and peripheral problems.
Support Outlook, Teams, and SharePoint in daily use.
Document resolutions and improve support documentation.