IT Systems & Security Administrator — SOC 2 Ready

Cierti; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Cierti in Miami is seeking an IT Systems Administrator to own and optimize the internal IT environment, ensuring the team has the tools, support, and security needed to succeed.

This role is more than a typical helpdesk; you will be the go‑to technology expert responsible for ongoing uptime, security controls, and documentation across macOS, Windows, and cloud services. You will manage onboarding, MDM tooling, and vendor relationships to continually improve IT processes.

Qualifications

• 2–4 years of IT support, helpdesk or systems administration experience.
• Experience with MDM platforms such as JumpCloud, Jamf or Intune.
• Knowledge of endpoint security and device management.
• Understanding of SSO and MFA.
• Strong troubleshooting skills.

Responsibilities

• Supporting macOS and Windows environments.
• Device management and endpoint security.
• New starter onboarding and offboarding.
• Maintaining MDM and compliance tooling.
• Supporting SOC 2 initiatives.
• Managing office infrastructure and technology vendors.
• Improving IT processes and documentation.

Skills

macOS

Windows

MDM

Endpoint security

SSO

MFA

Troubleshooting

Tools

JumpCloud

Jamf

Intune

Job description

Cierti in Miami is seeking an IT Systems Administrator to own and optimize the internal IT environment, ensuring the team has the tools, support, and security needed to succeed.

This role is more than a typical helpdesk; you will be the go‑to technology expert responsible for ongoing uptime, security controls, and documentation across macOS, Windows, and cloud services. You will manage onboarding, MDM tooling, and vendor relationships to continually improve IT processes.