IT Systems Administrator: Scale, SOC 2 & Okta Expert

Substack; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Substack is seeking an IT Systems Administrator to own our internal IT operations end to end. This hands-on role requires building scalable systems, onboarding new hires, and supporting our path to SOC 2 compliance.

You’ll manage Okta SSO and provisioning, oversee Apple-focused MDM (Iru/Kandji, Jamf), and coordinate with Systems to meet audit requirements. Excellent cross-functional collaboration and documentation are essential.

Qualifications

• 3-5 years of experience in a corporate IT or systems administration role, ideally at a tech company.
• Hands-on Okta experience with SSO integrations and provisioning.
• Experience with Apple-focused MDM tools like Iru/Kandji, Jamf.
• Familiarity with SOC 2 requirements and experience in SOC 2 environments is a plus.
• Experience with compliance platforms like Vanta or Drata is beneficial.
• Strong communicator with cross-functional collaboration and documentation skills.

Responsibilities

• Own identity & access management across the tool stack, admin Okta, SSO, and provisioning.
• Onboard/offboard users in Okta and other apps; manage tool access for vendors and contractors.
• Oversee device enrollment, hardware inventory, and lifecycle management.
• Support SOC 2 readiness with Systems Team and implement compliance platforms.
• Maintain documentation on tool stack, access policies, and vendor relations.

Skills

Strong communication

Documentation

Organized

Tools

Okta

Iru

Kandji

Jamf

Vanta

Drata

Job description

Substack is seeking an IT Systems Administrator to own our internal IT operations end to end. This hands-on role requires building scalable systems, onboarding new hires, and supporting our path to SOC 2 compliance.

You’ll manage Okta SSO and provisioning, oversee Apple-focused MDM (Iru/Kandji, Jamf), and coordinate with Systems to meet audit requirements. Excellent cross-functional collaboration and documentation are essential.