IT Systems & On-Call Support Specialist

Jefferson Blount St Clair Mental Health Authority; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Jefferson Blount St Clair Mental Health Authority seeks an IT Support Specialist to maintain the CCCC environment, support staff with PCs, manage the LAN, and oversee applications and hardware. The role requires on-site work and the ability to respond to after-hours IT or facility emergencies to ensure service continuity.

The position focuses on system administration, security compliance, and on-site troubleshooting for critical Crisis Care Center systems.

Qualifications

• Troubleshoot, repair or replace PC components and peripherals.
• Experience with Microsoft Windows 7, 10 and 11 operating systems.

Responsibilities

• Provide customer service to staff by supporting laptops and desktops.
• Administer LAN operations, user management, and fault isolation/troubleshooting.
• Manage apps on network servers and workstations, apply patches/updates.

Skills

Troubleshooting

Windows 7/10/11

Networking cabling

Education

Information technology degree

Job description

Jefferson Blount St Clair Mental Health Authority seeks an IT Support Specialist to maintain the CCCC environment, support staff with PCs, manage the LAN, and oversee applications and hardware. The role requires on-site work and the ability to respond to after-hours IT or facility emergencies to ensure service continuity.

The position focuses on system administration, security compliance, and on-site troubleshooting for critical Crisis Care Center systems.