IT Systems & Network Engineer I

Belterra Casino Resort; Florence (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading gaming and hospitality company seeking an experienced IT Support Specialist to ensure the stability and integrity of all computer systems. You’ll provide first-level technical support, respond to network security alerts, install and maintain hardware, and contribute to exceptional customer service in a fast-paced environment. The role requires a high school diploma, two years of IT support experience, and strong troubleshooting skills, as well as familiarity with networking technologies.

Qualifications

• Must have two years of experience in an IT Support position.
• Familiarity with Microsoft Windows Operating Systems required.
• Basic computer and networking skills essential.

Responsibilities

• Provide first-level technical support and troubleshooting.
• Install, monitor, and maintain hardware and software.
• Respond to computer, network, and data security alerts.

Skills

Technical Knowledge

Customer Service

Troubleshooting

Analytical Thinking

Decision Making

Communication Skills

Education

High School Diploma or equivalent

Associates of Applied Science in Computer Science

Tools

Microsoft Windows Operating Systems

Networking Technologies

Job description

A leading gaming and hospitality company seeking an experienced IT Support Specialist to ensure the stability and integrity of all computer systems. You’ll provide first-level technical support, respond to network security alerts, install and maintain hardware, and contribute to exceptional customer service in a fast-paced environment. The role requires a high school diploma, two years of IT support experience, and strong troubleshooting skills, as well as familiarity with networking technologies.