Entry-Level IT Field Engineer — Network & Server Support

Ameristar-Casinos,-Inc.; Kansas City (MO); On-site; USD 49,000 - 82,000; Full time

Job summary

Boyd Gaming Corporation is seeking an IT Field Engineer I to provide technical support for our operating and technical teams. The role ensures stability of information systems, LAN/WAN services, and data center infrastructure, with collaboration across field engineers and IT operations staff.

The position involves monitoring hardware, software, and network services, handling incident resolution, and contributing to security and compliance efforts.

Qualifications

• Must have 2+ years of IT support, network engineering, or systems engineering experience.

Responsibilities

• Provide technical support to operational teams through incident troubleshooting and documentation.
• Perform first-level maintenance and upgrades on network devices and computer hardware in collaboration with engineers.
• Respond to security vulnerability alerts and restore services as directed.
• Install, monitor, and optimize network and server hardware and software in data centers and closets.
• Test and test cabling systems with provided tools.

Skills

Windows OS

Networking basics

Troubleshooting

Office Suite

Education

High School Diploma or equivalent

Associate of Applied Science in Computer Science

MCSA/MCSE certification

Tools

Active Directory

System Center / SCCM

Job description

Boyd Gaming Corporation is seeking an IT Field Engineer I to provide technical support for our operating and technical teams. The role ensures stability of information systems, LAN/WAN services, and data center infrastructure, with collaboration across field engineers and IT operations staff.

The position involves monitoring hardware, software, and network services, handling incident resolution, and contributing to security and compliance efforts.