IT Systems Manager: End-to-End IT, Security & Data Reporting

Authority HVAC; Arizona; Presencial; USD 100.000 - 150.000; Jornada completa

Descripción de la vacante

Authority HVAC seeks an IT & Systems Manager to own all technology end to end. You will manage core systems like NetSuite, oversee infrastructure, security, and data reporting for staff across multiple states, and collaborate with leaders to deliver reliable, scalable IT services.

The role combines hands-on execution with strategic planning, coordinating external vendors when needed, and ensuring timely support for employees. Report to the COO and drive continuous improvement.

Formación

• 5+ years in a broad IT role covering systems administration, infrastructure, security, and end-user support.
• Solid JavaScript and database/SQL fundamentals with the ability to become proficient in NetSuite configuration.
• Understanding of APIs and REST web services to integrate systems and move data reliably.
• Prior NetSuite, ERP, or field service software experience is a plus.

Responsabilidades

• Own and administer the company’s core business systems (e.g., NetSuite, including Field Service Management) — configuration, user access, and day-to-day reliability.
• Improve how systems work together — integrations and data flow between platforms — to reduce manual work and errors.
• Evaluate, implement, and roll out new software and tools; manage the transition and training so adoption sticks.
• Ensure the availability, security, and scalability of IT infrastructure across all locations.
• Serve as the primary support for employees — troubleshooting hardware, software, and access issues.

Conocimientos

JavaScript

SQL

Data reporting

Communication

Herramientas

NetSuite

ERP

REST APIs

Field Service Software

Descripción del empleo

Authority HVAC seeks an IT & Systems Manager to own all technology end to end. You will manage core systems like NetSuite, oversee infrastructure, security, and data reporting for staff across multiple states, and collaborate with leaders to deliver reliable, scalable IT services.

The role combines hands-on execution with strategic planning, coordinating external vendors when needed, and ensuring timely support for employees. Report to the COO and drive continuous improvement.