IT Systems Administrator: Empower Operations & Security

Carlson Distributing Co; West Valley City (UT); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Carlson Distributing Co is seeking an IT Systems Administrator to maintain and optimize our technology stack supporting customer accounts, warehouse operations, and sales activities. You will ensure system reliability, manage assets, and collaborate with IT leadership to improve tools and cybersecurity awareness.

The role emphasizes supporting multiple departments, delivering end-user training, and leading technology projects, with a focus on operational efficiency and data integrity across our

Formación

• Minimum of 3 years of experience in IT systems support, systems administration, or related technology fields.
• Experience supporting Microsoft 365 services and user administration.
• Strong troubleshooting skills across hardware, software, mobile devices, and network environments.
• Excellent communication, organizational, training, and documentation skills.
• Ability to work independently and manage multiple priorities.
• Passion for innovation, continuous improvement, and technology optimization.
• Proficient in Microsoft Office applications including Excel, Outlook, Word, Teams, and related software.
• Must be able to pass drug screening.
• Must possess a valid driver's license and acceptable driving record.
• Ability to lift/lower 35 lbs. regularly.
• Preferred: Experience administering Apple Business Manager and mobile device deployments.
• Preferred: Familiarity with e-commerce platforms, warehouse management systems, inventory systems, sales applications, delivery applications, and mobile technologies.
• Preferred: Experience with voice-picking technology and warehouse operational systems.
• Preferred: Experience supporting distribution, logistics, or warehouse technology environments.

Responsabilidades

• Manage and support the online ordering retailer portal to ensure accurate functionality, user access, system availability, and overall reliability.
• Maintain and update customer accounts and ensure data accuracy and integrity across systems and applications.
• Administer, maintain, troubleshoot, and provide end-user training and support for sales, delivery, warehouse, mobile, and other business-critical applications and systems.
• Lead and support departmental technology projects in coordination with the IT Systems Manager, including planning, implementation, testing, deployment, documentation, and post-implementation support.
• Monitor, identify, investigate, document, and report cybersecurity threats, vulnerabilities, suspicious activity, and security-related incidents while assisting with remediation efforts and preventative measures.
• Perform routine system maintenance, cleanup, monitoring, optimization, and upgrades to ensure system reliability, security, and performance.
• Research, evaluate, recommend, and support the implementation of new technologies, automation opportunities, and process improvements that enhance productivity and operational effectiveness.
• Administer and maintain the organization's Apple Business Manager environment and related mobile device management processes for company-owned Apple devices.
• Configure, deploy, maintain, troubleshoot, inventory, and support company technology assets including desktop computers, laptops, smartphones, iPads, mobile printers, handheld devices, and related equipment.
• Provide remote and onsite technical support for all company locations, including warehouse operations, distribution facilities, remote employees, and mobile users.
• Support warehouse technology systems including voice-picking hardware and software, handheld scanners, mobile computing devices, warehouse printers, and associated operational technologies.
• Assist with Microsoft 365 administration, including user account management, licensing, permissions, device enrollment, and related services.
• Maintain accurate and current documentation for systems, configurations, procedures, projects, support activities, and technology assets.
• Provide backup assistance when the IT Systems Manager is unavailable, including Microsoft account administration, voice-picking equipment and software support, product setup and maintenance, and other critical business technology functions.
• Take ownership of technical issues from initial report through resolution, escalation, or documented handoff.
• Prioritize issues based on business impact, address employee-blocking issues with urgency, and ensure critical issues are not left unaddressed through appropriate communication, documentation, escalation, and continuity procedures.
• Perform all other duties as assigned by Supervisor/Management.

Conocimientos

Microsoft 365 administration

Troubleshooting

Communication skills

Documentation skills

Independent work

Herramientas

Apple Business Manager

Descripción del empleo

Carlson Distributing Co is seeking an IT Systems Administrator to maintain and optimize our technology stack supporting customer accounts, warehouse operations, and sales activities. You will ensure system reliability, manage assets, and collaborate with IT leadership to improve tools and cybersecurity awareness.

The role emphasizes supporting multiple departments, delivering end-user training, and leading technology projects, with a focus on operational efficiency and data integrity across our