IT Systems & Infrastructure Intern: IT Ops & Networking

Shop LC; Austin (TX); On-site; USD 27,000 - 36,000; Part time

Job summary

Shop LC in Austin, TX is seeking an IT Systems & Infrastructure Intern to gain hands-on experience across computer systems, software, hardware, and network basics. You will assist with Level 1 IT support, system maintenance, and monitoring in an enterprise IT environment.

Ideal candidates are students or recent graduates pursuing a degree in CS or IT, with foundational knowledge of Windows OS, Office, and networking, and a focus on clear communication, teamwork, and learning through hands-on

Qualifications

• Pursuing or recent graduate in CS/IT or related field.
• Basic understanding of Windows OS, hardware, and networking concepts.
• Familiarity with Microsoft Office Suite.

Responsibilities

• Provide Level 1 IT support for internal users across systems, software, hardware, and basic network issues.
• Support maintenance and availability of operating systems and end-user computing environments.
• Perform routine system maintenance tasks including backups, file maintenance, and basic recovery under supervision.

Skills

Windows OS basics

Microsoft Office Suite

Verbal and written communication

Analytical problem solving

Customer service mindset

Education

Degree or diploma in Computer Science / Information Technology or related field

Tools

Office 365

Job description

Shop LC in Austin, TX is seeking an IT Systems & Infrastructure Intern to gain hands-on experience across computer systems, software, hardware, and network basics. You will assist with Level 1 IT support, system maintenance, and monitoring in an enterprise IT environment.

Ideal candidates are students or recent graduates pursuing a degree in CS or IT, with foundational knowledge of Windows OS, Office, and networking, and a focus on clear communication, teamwork, and learning through hands-on