IT Systems & Infrastructure Architect

Tapecon, Inc.; Buffalo (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading technology company based in Buffalo, NY, is looking for an IT Systems & Infrastructure Specialist to support and maintain their IT environment. Responsibilities include hardware management, desktop support, network administration, and user training. Candidates should possess an Associate's degree, 2–3 years of experience, and strong problem-solving skills. This role offers an opportunity to work in a dynamic environment with a focus on improving IT operations.

Qualifications

• Associates degree in Information Systems or equivalent work experience.
• 2–3 years of experience in a similar role.
• Experience with Power Automate for workflow automation is a plus.

Responsibilities

• Support and improve the organization’s IT environment including hardware and software.
• Ensure reliable operation of IT infrastructure and resolve user issues.
• Manage end-user devices, ensuring security and updates.

Skills

Troubleshooting hardware, software, and network issues

Configuring servers, firewalls, routers, and switches

Effective communication for non-technical users

Analyzing and solving problems

Prioritizing multiple technical support requests

Education

Associates degree in Information Systems, Computer Science, Business, or related field

Tools

Microsoft 365

Microsoft Azure Active Directory

Job description

A leading technology company based in Buffalo, NY, is looking for an IT Systems & Infrastructure Specialist to support and maintain their IT environment. Responsibilities include hardware management, desktop support, network administration, and user training. Candidates should possess an Associate's degree, 2–3 years of experience, and strong problem-solving skills. This role offers an opportunity to work in a dynamic environment with a focus on improving IT operations.