IT Systems Engineer (MSP) – Phoenix: Cloud & Networking

gobravvo; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Professional training and growth

Job summary

gobravvo is seeking an IT Systems Engineer (MSP) in Phoenix, AZ to design, deploy, and maintain IT infrastructure for diverse business clients. You will collaborate with sales and technical teams to deliver pre-sales and post-sales support, translating client needs into technical solutions and ensuring successful project delivery.

The role emphasizes Windows Server, AD, Exchange, LAN design, security, VOIP, cloud solutions, and hands-on RMM/PSA tool usage in a fast-paced MSP environment.

Qualifications

• Minimum 5 years hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers, workstations, Exchange, and Active Directory in MSP environments.
• At least 3 years in a client-facing role such as sales engineering or technical consulting.
• Proven ability to communicate clearly with clients to translate business needs into technical solutions.
• Strong organizational, time-management, and multitasking skills for multiple projects.
• Experience with RMM and PSA tools for service delivery and issue tracking.

Responsibilities

• Design, deploy, and maintain IT infrastructure for business clients within an MSP context.
• Engage in pre-sales discovery, site visits, and technical presentations.
• Configure and support Windows Server, Active Directory, and Exchange; manage LANs and network security.
• Build and deploy file servers and cloud solutions; ensure integration with client operations.
• Configure VOIP/telephone solutions and monitor alert systems and logs.
• Provide escalated technical support and oversee project delivery lifecycle.
• Onboard new users and manage access; utilize RMM/PSA tools for service delivery.

Skills

Networking

Windows Server

Active Directory

Microsoft Exchange

RMM tools

PSA tools

Client-facing communication

Education

Industry certifications preferred (see list)

Tools

Kaseya

ConnectWise

Autotask

Job description

gobravvo is seeking an IT Systems Engineer (MSP) in Phoenix, AZ to design, deploy, and maintain IT infrastructure for diverse business clients. You will collaborate with sales and technical teams to deliver pre-sales and post-sales support, translating client needs into technical solutions and ensuring successful project delivery.

The role emphasizes Windows Server, AD, Exchange, LAN design, security, VOIP, cloud solutions, and hands-on RMM/PSA tool usage in a fast-paced MSP environment.