IT Systems Engineer — Infrastructure & Automation

ASM Research, An Accenture Federal Services Company; Columbia (SC); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research in Columbia, SC is seeking a systems administrator to perform moderately complex IT tasks across several disciplines, including application support, database administration, QA/QC, software engineering, and infrastructure operations. You will monitor and support IT infrastructures, design solutions, and assist with system upgrades.

Requires a Bachelor's degree in IT/CS or related field and 4–6 years of IT experience.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT related field.

Responsibilities

• Monitors and supports the information technology and systems infrastructures.
• Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.
• Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.
• Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.
• Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
• Administers, runs tests on, and maintains operating system and related software.
• Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
• Performs root cause analysis, diagnostics, and monitoring on various production systems.
• Identifies opportunities for process improvements and works with team members to implement efficiencies.
• Effectively creates and maintains relevant systems documentation and user guides.
• Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.
• Conducts cost analysis of newly designed platforms and technologies.
• Creates and reviews technical systems recovery plans to reduce down time if a system outage were to occur.
• Reviews the problem management register and identifies actions.
• Applies scripting methodologies to automate related tasks.

Skills

Systems administration

Troubleshooting

Customer service

Communication

Documentation

Networking

Education

Bachelor's Degree in Information Technology, Computer Science or a related field

Tools

Microsoft Windows

Windows Server

Office365

SharePoint

Teams

Active Directory

Job description

ASM Research in Columbia, SC is seeking a systems administrator to perform moderately complex IT tasks across several disciplines, including application support, database administration, QA/QC, software engineering, and infrastructure operations. You will monitor and support IT infrastructures, design solutions, and assist with system upgrades.

Requires a Bachelor's degree in IT/CS or related field and 4–6 years of IT experience.