IT Systems Engineer II: Enterprise Support & Escalation

Choosecolumbusga; Columbus (OH); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Choosecolumbusga is seeking a technical support professional to enhance the health and modernization of its IT systems. The role involves supporting internal lines of business, troubleshooting issues, and providing recommendations based on standard procedures.

The ideal candidate should hold a bachelor's degree in a related field and have 3 to 5 years of technology support experience. Knowledge of distributed systems architecture and scripting skills is essential.

Qualifications

• Minimum 3 to 5 years of experience supporting a variety of technologies and functions.
• Ability to shift between technology stacks rapidly and efficiently.
• Strong understanding of software development life cycle.

Responsibilities

• Assist with system design reviews and software testing.
• Provide technical support to various departments and users.
• Identify troublesome trends and develop plans to resolve issues.

Skills

Understanding of distributed systems architecture

Scripting skills

Verbal communication skills

Technical support skills

Education

Bachelor's degree in Computer Science, Engineering or related field

Tools

Windows server

Linux distros (RedHat preferred)

VMWare

Azure

Job description

Choosecolumbusga is seeking a technical support professional to enhance the health and modernization of its IT systems. The role involves supporting internal lines of business, troubleshooting issues, and providing recommendations based on standard procedures.

The ideal candidate should hold a bachelor's degree in a related field and have 3 to 5 years of technology support experience. Knowledge of distributed systems architecture and scripting skills is essential.