IT Systems Engineer: Cloud, IAM & Automation

Engg

United States

Remote

USD 123,000 - 160,000

Full time

4 days ago

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Job summary

Thumbtack's IT Infrastructure team builds and operates the systems that power how Thumbtack employees work. The IT Systems & Endpoint Engineering and IT Systems Architecture functions deliver reliable, scalable infrastructure across identity, SaaS platforms, cloud systems, and endpoint management.

As an IT Systems Engineer II, you will build, support, and scale internal systems, triage requests from the business, and implement security-aware solutions with automation and AI tools, collaborating

Qualifications

5+ years IT systems engineering in a distributed enterprise environment.
Proven track record administering Okta, Google Workspace, Atlassian, GitHub, Claude and Slack.
Experience with infrastructure as code using Terraform or GitOps.
AI-first mindset using Claude and ChatGPT to streamline workflows.
Proficient in building automations with Okta Workflows, Jira Automations & Slack Workflows.
Strong IAM knowledge: SAML, SCIM, LDAP, OAuth2/OIDC.

Responsibilities

Act as primary systems administrator for Okta, Google Workspace, Atlassian, Slack, Claude, GitHub, and more.
Serve as escalation point for IT Support, troubleshoot complex problems.
Triage inbound IT Infrastructure requests including SSO and SaaS configurations.
Collaborate with cross-functional teams to improve efficiency via automation and AI tools.
Manage data, security, and governance with least-privilege access and MFA.
Monitor systems health and participate in on-call rotation.
Drive technology projects delivering business value.