IT Systems Analyst Specialist Sr

Sedgwick Claims Management Services Ltd; Memphis (TN); On-site; USD 95,000 - 125,000; Full time

Job summary

Sedgwick is seeking an IT Systems Analyst Specialist Sr in Memphis to lead technical analysis for large implementations and multi-line projects. You will translate business needs into detailed system requirements and mentor junior analysts.

Responsibilities include documenting interfaces, data flows, and non-functional considerations, maintaining traceability, supporting backlog readiness, and validating system behavior against requirements.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
• Five (5) years of related experience or an equivalent combination of education and experience required
• Experience translating business requirements into technical or system specifications required
• Experience supporting system integrations, data flows, and application behavior
• Experience working in agile or hybrid delivery environments preferred
• Experience in enterprise or regulated environments preferred

Responsibilities

• Lead analysis of requirements, workflows, rules, and acceptance criteria with BA/PO.
• Translate requirements into detailed system specs and tasks for engineering teams.
• Document system behavior, interfaces, data mappings, and non-functional considerations.
• Maintain traceability from business requirements to design and testing.
• Support backlog readiness by detailing technical dependencies and risks.
• Validate delivered behavior against requirements and assist with defect triage.
• Develop and maintain technical release documentation.

Skills

Systems analysis

Technical requirements

APIs

Data models

Integrations

Agile delivery

Stakeholder collaboration

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering

Tools

TDD

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance IT Systems Analyst Specialist Sr

PRIMARY PURPOSE:

To lead the technical analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Partners with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations. Translates approved requirements into detailed system requirements, technical specifications, and actionable technical tasks. Documents system behavior, integrations, interfaces, data impacts, mappings, edge cases, and relevant non-functional considerations. Identifies technical impacts, dependencies, constraints, and impediments and provides recommendations to Engineering and Architecture. Maintains traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior. Supports backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are sufficiently understood before development. Provides input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks. Validates delivered system behavior against documented technical requirements and supports Development / QA issue analysis and defect triage. Responsible for technical documentation creation, including technical design documentation (TDD). Develops and maintains technical release documentation for releases.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.

QUALIFICATIONS

Education & Licensing Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred Experience: Five (5) years of related experience or an equivalent combination of education and experience required Experience translating business requirements into technical or system specifications required Experience supporting system integrations, data flows, and application behavior Experience working in agile or hybrid delivery environments preferred Experience in enterprise or regulated environments preferred

Skills & Knowledge

Advanced systems analysis and technical requirements documentation skills Strong ability to translate complex business needs into scalable technical solutions Experience defining system interfaces, APIs, data models, and integrations Understanding of system architecture, dependencies, and data flows Ability to assess complexity, dependencies, risks, and technical trade-offs Strong analytical, problem-solving, and critical-thinking capabilities Ability to work independently and manage multiple priorities Strong collaboration skills across Product, Business, Architecture, Development, QA, and Operations Excellent written and verbal communication skills

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com