IT Systems Analyst - Security & IT Ops Lead

Child & Family Services Inc

New Bedford (MA)

On-site

USD 70,000 - 105,000

Full time

14 days+

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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401K matching
Paid time off

Job summary

Child & Family Services Inc is seeking an IT Systems Analyst to maintain and secure computer systems, troubleshoot outages, and support users. You will install software, manage servers, and work on on-going IT projects while ensuring HIPAA compliance and data integrity.

The role includes on-call responsibilities, vendor coordination, and documentation to support a reliable IT environment for the organization.

Qualifications

  • BA in Information Technology, Computer Science, or related field preferred; high school diploma required
  • At least 3 years of experience in IT support, infrastructure, or security analyst roles
  • Strong understanding of WAN/LAN topologies and system security concepts
  • Familiarity with HIPAA requirements and data backup/recovery procedures

Responsibilities

  • Maintain and operate computer systems and networks for reliability
  • Troubleshoot system outages and respond to help desk escalations
  • Install and upgrade software and server components; manage virtualization
  • Provide documentation and technical specs for deployments
  • Ensure HIPAA compliance and security of IT infrastructure
  • Participate in on-call rotation and assist with IT projects
  • Coordinate with vendors for product support and maintenance
  • Assist in backups, recovery planning, and disaster recovery testing

Skills

IT support
Server administration
Network troubleshooting
Documentation
Security/compliance
Backup and recovery
On-call support
Vendor coordination

Education

BA in IT/CS or related field
3+ years IT experience

Tools

Windows Server
Linux/Unix
VMware/ virtualization
Active Directory

Job description

Child & Family Services Inc is seeking an IT Systems Analyst to maintain and secure computer systems, troubleshoot outages, and support users. You will install software, manage servers, and work on on-going IT projects while ensuring HIPAA compliance and data integrity.

The role includes on-call responsibilities, vendor coordination, and documentation to support a reliable IT environment for the organization.

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