Systems Analyst

Community Health Systems; Crestview (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Community Health Systems is seeking a Systems Analyst to collaborate with stakeholders and technical teams to analyze, implement, and maintain IT systems that support healthcare operations.

The role involves translating workflows into technical requirements, testing changes, and providing cross-platform technical support across Unix, Linux, AS400, and Windows environments. Strong communication and training presentation skills are essential.

Qualifications

• Bachelor's Degree in Computer Sciences or related field preferred.
• 0-2 years of experience in healthcare-related systems analysis, IT support, or a similar field required.
• 1-3 years of experience in IT training and presentations preferred.

Responsibilities

• Collaborates with business stakeholders and technical teams to understand workflows and translate them into requirements and system configurations.
• Analyzes workflows to identify inefficiencies and proposes system solutions to streamline operations.
• Provides technical support for operating systems including Unix, Linux, AS400, Windows servers.
• Acts as liaison between business users and technical staff to ensure clear communication and timely resolution of issues.
• Develops, executes, and documents test plans to validate system changes meet requirements.

Skills

Hospital IS systems

Communication skills

Training presentations

Team collaboration

Customer service

Education

Bachelor's degree in Computer Sciences or related field

Job description

Overview

The Systems Analyst collaborates with business stakeholders and technical teams to analyze, implement, and maintain IT systems that align with organizational goals. This role focuses on identifying business needs, proposing solutions, and performing basic system configuration, testing, and maintenance. The Systems Analyst supports efficient system operations and provides technical expertise to enhance user experience and system functionality.

Responsibilities

• Collaborates with business stakeholders and technical teams to understand business workflows and translate them into technical requirements and system configurations.
• Analyzes workflows and processes to identify inefficiencies, redundancies, and bottlenecks, proposing system solutions to streamline operations and improve productivity.
• Provides technical support for various end-user operating systems, including but not limited to Unix, Linux, AS400 mainframe, Windows, and Windows servers.
• Serves as the primary liaison between business users and technical staff, ensuring effective communication and timely resolution of system needs and issues.
• Develops, executes, and documents test plans to validate that system changes meet defined requirements and function correctly.
• Performs basic system configuration changes and regular maintenance to support the application lifecycle and ensure system integrity.
• Builds strong relationships with business partners and team members to promote collaboration and ensure alignment with organizational goals.
• Conducts periodic reviews and audits in compliance with Information Security policies and procedures, ensuring system security and data integrity.
• Participates in on-call duties to provide support for critical system operations and troubleshooting when needed.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Computer Sciences or related field preferred
• 0-2 years of experience in healthcare-related systems analysis, IT support, or a similar field required
• 1-3 years of experience in IT training and presentations preferred

Knowledge, Skills and Abilities

• Basic knowledge of hospital/clinical IS systems.
• Advanced knowledge of computer software and hardware.
• Knowledge of system configuration, data tools and concepts, application implementations, optimization, report writing, or related applicable skill set.
• Understanding of systems analysis concepts, techniques, industry best practices, tools and standards.
• Ability to accommodate varying levels of travel to attend meetings, implementations and customer support activities.
• Good organization, communication and customer service skills.
• Ability to present trainings and other presentations in group settings.
• Excellent communication and interpersonal skills.
• Ability to handle different tasks simultaneously.
• Must have strong organizational skills.

Licenses and Certifications

• Relevant IT certifications (e.g., CompTIA A+, Net+, MCP, MIS, Azure Fundamentals) preferred