IT Systems Analyst — On-Call 24x7 Support

Roseshire Gaming Parlor; Virginia (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Roseshire Gaming Parlor in Henrico, VA seeks an IT Systems Analyst to implement system requirements, analyze problems, and design/ test standards and solutions. This role may manage the IT Technician position and work on multiple application projects per IT direction.

Compensation: $55,000–$60,000 annually. Requires BA/BS in CS or related field, AD familiarity, 2+ years IT experience, Virginia Racing Commission license, and a valid driver’s license.

Qualifications

• Bachelor’s degree in Computer Science, Software Development, or related field.
• Familiarity with Active Directory required.
• 2+ years of work experience in information technology or related field.
• Must obtain and maintain valid Virginia Racing Commission License.
• Valid Driver’s License.

Responsibilities

• Defines application problem by conferring with clients, evaluating procedures and processes.
• Develops solution by preparing and evaluating alternative solutions.
• Validates results by testing programs.
• Ensures operation by training client personnel, providing support.
• Provides reference by writing documentation.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Take ownership of minor tasks, problems, or operational efforts. Knowledge of internal business processes as they relate to the applications and make recommendations as needed. Act in a supporting role on larger project and maintenance efforts.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Resolves problems that are within the position’s scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Provide support for 24x7 business operations including on-call. Follow incident, problem, and change & release management processes.
• Keeps position supervisor informed of relevant activities.
• Performs other duties as assigned.

Job description

Roseshire Gaming Parlor in Henrico, VA seeks an IT Systems Analyst to implement system requirements, analyze problems, and design/ test standards and solutions. This role may manage the IT Technician position and work on multiple application projects per IT direction.

Compensation: $55,000–$60,000 annually. Requires BA/BS in CS or related field, AD familiarity, 2+ years IT experience, Virginia Racing Commission license, and a valid driver’s license.