IT Systems Analyst II

Cahaba Medical Care Foundation; West Centreville (AL); On-site; USD 30,000 - 47,000; Full time

Job summary

Cahaba Medical Care Foundation in Centreville, Alabama, seeks an IT Systems Analyst II to support the network, applications, and security. You will split time between the rural central office and clinics, handling installations, configurations, upgrades, and troubleshooting in a fast-paced healthcare environment.

Reporting to the IT Director, you will work with the Operations Team, manage tickets, coordinate with vendors, develop training materials, and participate in cybersecurity efforts to

Qualifications

• Requirements include a strong mix of systems analysis, network support, and cybersecurity.
• Exact text from list appears within the HTML duties and qualifications.

Responsibilities

• Work Tier II systems and network service tickets.
• Escalate issues and engage vendors through resolution.
• Create training materials and end-user instruction on systems.
• Manage application and systems upgrades coordinating with teams.
• Understand system security and participate in cyber security practices.
• Examine usage and recommend improvements.
• Frequent visits to clinics and meetings with champions.
• Perform administrative duties as directed by IT or Operations Director.

Skills

Positive attitude and interpersonal

Organizational and communication

Self-management and prioritization

Critical thinking and problem solving

Time-sensitive issue handling

Google apps knowledge

Healthcare knowledge and workflow

HIPAA expertise

8 years applications experience

Directory management (AD, Azure, LDAP,

Network fundamentals (TCP/IP, DNS, DH​

Hardware troubleshooting

Cybersecurity skills (firewalls, EPP,证

IT BS or related education/certs a +

Education

IT BS or similar

Tools

Google apps

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Systems Analyst II

Full Time Rural Central Office, Centreville, AL, US

13 days ago Requisition ID: 1975

Job Description

IT Systems Analyst II

Last Updated on February 3, 2022

Job Type: Full-time, Hourly

Purpose: The Systems Analyst will be part of the IT Team, reporting to the IT Director and supporting the network and all applications, but will integrate with the Operations Team and may report to the Operations Director on special projects. The primary function of the Systems Analyst is to fully understand and support their assigned systems, including installation, configuration, troubleshooting, maintenance, upgrades, and advanced features. They are expected to have advanced knowledge of their systems and general knowledge of all other systems and applications, sufficient to aid in Tier I troubleshooting or multi-system issue resolution. Systems Analyst will split their time between their designated office and time in the clinics as required for application support and projects.

Duties and Responsibilities:

• Work Tier II systems and network service tickets. Create and expand tickets as needed.
• Escalate issues and engage vendors. Manage issue through to resolution.
• Create training materials. Provide end user instruction on specific systems.
• Manage application and systems upgrades, coordinating with teams to plan and implement.
• Understand system security and work as part of cyber security team to ensure best practice.
• Examine application and systems usage and suitability. Recommend improvements.
• Frequent and routine visits to clinics and meetings with application champions
• Perform administrative and supporting duties as directed by IT or Operation Director

Qualifications:

• Positive attitude and excellent interpersonal skills.
• Excellent organizational and communication skills
• Capable of self-management, prioritizing tasks, reporting, and documentation
• Critical thinking and problem resolution skills
• A disposition for working on time sensitive issues in a busy environment.
• Working knowledge of Google apps
• Strong knowledge of Healthcare environment and workflow
• Expert knowledge of HIPAA
• 8 years’ experience with specific applications or similar applications
• Expert directory management skills: AD, Azure, LDAP, Group Policy
• Expert Network Layer 1 to 4 skills: TCP/IP, DNS, DHCP, SSH, SMTP, Ethernet, switches, routers
• Expert hardware skills: troubleshoot anything with a power plug
• Strong cybersecurity skills: firewalls, endpoint protection, authentication, certificates
• IT BS or similar education or certifications a plus