IT Systems Analyst: Help Desk & IT Operations

Kobe Aluminum Automotive Products Llc; Bowling Green (KY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Kobe Aluminum Automotive Products Llc is seeking an IT Systems Analyst for an in-person role in Bowling Green, KY. The analyst will support end-users, troubleshoot hardware/software, and help maintain IT systems and documentation.

Responsibilities include help desk tickets, system monitoring, collaboration with IT and other departments, and participation in IT audits and site installations as needed.

Qualifications

• Computer-related degree required.
• Minimum of 2 years’ IT experience.
• Familiar with databases.

Responsabilités

• Provide first level help desk support and troubleshoot user issues.
• Troubleshoot hardware and software issues, escalating as needed.
• Monitor and manage infrastructure and enterprise systems.
• Coordinate with vendors and contractors on tasks and projects.
• Assist with IT audits and documentation.

Connaissances

Analytical thinking

Problem solving

Customer service

Team collaboration

Strong communication

English comprehension

Formation

Computer-related degree

Some college education or equivalent

Description du poste

Kobe Aluminum Automotive Products Llc is seeking an IT Systems Analyst for an in-person role in Bowling Green, KY. The analyst will support end-users, troubleshoot hardware/software, and help maintain IT systems and documentation.

Responsibilities include help desk tickets, system monitoring, collaboration with IT and other departments, and participation in IT audits and site installations as needed.