IT Systems Administrator | Multi-Site IT & ERP Support

IDEX; St. Albans (VT); On-site; USD 78,200 - 117,200; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings with company

PTO

Job summary

IDEX is seeking a Systems Administrator to ensure a smooth end-user technology experience across local and remote users. You will contribute to a robust manufacturing environment by supporting ERP systems, backups, patching, and security policy enforcement.

You’ll lead IT projects, develop documentation, and collaborate with security to meet audit requirements, while maintaining strong relationships with colleagues and customers in a dynamic team setting.

Qualifications

• College degree in computer science or related area or related certifications.
• Experience with scripting and automation tools.
• Three years of corporate experience in a similar position.
• Proven track record in supporting a multi-user environment.
• IT certifications are desired (but not required).

Responsibilities

• Provide top-tier technical support and customer service for end-user IT needs (local and remote).
• Assist with monitoring server health, backup and disaster recovery planning, patching, security policy enforcement.
• Lead various local and multi-site IT projects while handling helpdesk escalations.
• Create/maintain internal and client-facing documentation on IT systems and processes.
• Responsible for installation and maintenance of IT assets.
• Perform ERP system administration and direct Finance support for inventory and cost roll processes.
• Provide advanced support for office equipment, line-of-business apps, Windows and Office.

Skills

Technical writing

Customer service

Documentation

Project management

Education

College degree in computer science or related area

Tools

Hyper-V

Windows OS

VPN

CAD Applications

Dell servers

Job description

IDEX is seeking a Systems Administrator to ensure a smooth end-user technology experience across local and remote users. You will contribute to a robust manufacturing environment by supporting ERP systems, backups, patching, and security policy enforcement.

You’ll lead IT projects, develop documentation, and collaborate with security to meet audit requirements, while maintaining strong relationships with colleagues and customers in a dynamic team setting.