IT Systems Administrator: Cloud, Security & End-User Support

SI-BONE, Inc; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

SI-BONE, Inc is seeking an IT Systems Administrator in California to maintain secure, reliable infrastructure across servers, networks, cloud services, endpoints, and apps. You will configure, monitor, and troubleshoot systems, enforce security, manage access, and provide responsive user support in a fast-paced medical device environment.

Responsibilities include administering Windows/Azure, M365, backups, and virtualization, with on-call duties and collaboration with internal teams and vendors

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
• Three or more years administering IT systems, networks, or enterprise infrastructure.
• Knowledge of Windows Server, Microsoft 365, Active Directory or Entra ID, DNS, DHCP, TCP/IP, and virtualization.
• Experience with endpoint management, backups, monitoring, and service-desk tools.
• Understanding of cybersecurity, access controls, patch management, and compliance.
• Strong analytical, organizational, communication, and documentation skills; able to prioritize independently and provide after-hours support when required.
• Microsoft certifications are a plus, such as Microsoft 365 Certified: Administrator Expert, Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), Azure Security Engineer Associate (AZ-500), Identity and Access Administrator Associate, or Endpoint Administrator Associate

Responsibilities

• Administer Windows, Azure, cloud systems, servers, storage, and core IT services.
• Manage accounts, permissions, authentication, and employee access.
• Maintain and troubleshoot switches, wireless networks, firewalls, VPNs (Global Protect), and related services.
• Support endpoint deployment, patching, software distribution, and device security.
• Monitor performance, capacity, backups, availability, and disaster-recovery readiness.
• Investigate incidents, resolve root causes, document solutions, and elevate as needed.
• Apply security controls, vulnerability remediation, logging, and compliance requirements.
• Maintain documentation and asset records; coordinate upgrades, vendors, and infrastructure changes.
• Provide help desk support to users by diagnosing and resolving technical issues.
• Provide escalated support to helpdesk staff and end users.
• Administer virtualization and hypervisor environments, including VM provisioning, resource allocation, and host maintenance.
• Manage Microsoft 365 and collaboration services, including Exchange Online, Teams, SharePoint, and OneDrive.
• Automate routine administration and reporting using PowerShell or comparable scripting tools.
• Support employee onboarding and offboarding, including account provisioning, hardware imaging, and access revocation.
• Test and validate backup and disaster-recovery procedures, including periodic restore verification.
• Participate in an on-call rotation and perform scheduled after-hours maintenance windows.
• Track IT assets, licenses, and renewals; support technology procurement and budget planning.
• Administer Cisco Meraki cloud-managed networking, including MX security appliances, MS switches, and MR wireless access points; manage dashboard configuration, firmware updates, VLANs, SSIDs, and network monitoring and alerting.

Skills

Windows Server

Azure

Active Directory / Entra ID

Networking fundamentals

Security best practices

PowerShell scripting

Microsoft 365

Exchange Online

Education

Bachelor’s degree in IT or related field

Tools

PowerShell

Microsoft 365

Exchange Online

SharePoint / OneDrive

Cisco Meraki dashboard

Job description

SI-BONE, Inc is seeking an IT Systems Administrator in California to maintain secure, reliable infrastructure across servers, networks, cloud services, endpoints, and apps. You will configure, monitor, and troubleshoot systems, enforce security, manage access, and provide responsive user support in a fast-paced medical device environment.

Responsibilities include administering Windows/Azure, M365, backups, and virtualization, with on-call duties and collaboration with internal teams and vendors