IT Support & Training Specialist

Marshall University; Town of Huntington (NY); On-site; USD 39,000 - 50,000; Full time

Job summary

Marshall University seeks a Client Services Specialist to assist faculty, staff, and students with computing devices, including installation, troubleshooting, repair, training, and consulting services. This full-time role is located at MU in Huntington, WV, with compensation based on education and internal equity.

Required qualifications include a Bachelor's degree in Computer Science or a related field and a minimum of 2 years in a service desk or customer service environment.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 2 years experience in Service Desk or customer services.

Responsibilities

• Assist faculty/staff/students with computing devices by providing installation, troubleshooting, repair, training, and consulting services.
• Assist faculty/staff/students with any technical issues they may have.

Skills

Service desk experience

Customer service

Communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

Marshall University seeks a Client Services Specialist to assist faculty, staff, and students with computing devices, including installation, troubleshooting, repair, training, and consulting services. This full-time role is located at MU in Huntington, WV, with compensation based on education and internal equity.

Required qualifications include a Bachelor's degree in Computer Science or a related field and a minimum of 2 years in a service desk or customer service environment.