IT Helpdesk & Training Specialist

Marshall University

Huntington (WV)

On-site

USD 39,000 - 50,000

Full time

7 days ago
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Benefits offered by this job

Health Insurance
Tuition Benefits
Paid Holidays
Annual Leave

Job summary

Marshall University is seeking a Client Services Specialist to support faculty, staff, and students with computing devices. You will provide installation, troubleshooting, repairs, training, and consult on technical issues on campus in Huntington, WV.

The role requires a bachelor’s degree in computer science or related field and about 2 years of service desk experience. This full-time position includes generous benefits and a 37.5-hour work week.

Qualifications

  • Assist faculty, staff, and students with computing devices by providing installation, troubleshooting, repair, training, and consulting services.
  • Assist faculty, staff, students with any technical issues they may have.

Responsibilities

  • Assist faculty, staff, and students with computing devices by providing installation, troubleshooting, repair, training, and consulting services.
  • Assist faculty, staff, students with any technical issues they may have.

Skills

Customer service
Technical support
Troubleshooting

Education

Bachelor's degree in Computer Science or related field

Job description

Marshall University is seeking a Client Services Specialist to support faculty, staff, and students with computing devices. You will provide installation, troubleshooting, repairs, training, and consult on technical issues on campus in Huntington, WV.

The role requires a bachelor’s degree in computer science or related field and about 2 years of service desk experience. This full-time position includes generous benefits and a 37.5-hour work week.

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