IT Support Technician - Systems & Hardware Specialist

Taleo; Newport, Northern (AR, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Arkansas State University-Newport is seeking a Computer Support Technician to assist in supporting academic and administrative computer services. This position is governed by operating standards, procedures, and institution policy.

The ideal candidate has an associate of arts with a major in computer applications, computer science, or related field and one year of prior experience. Strong communication, problem-solving, and teamwork skills are essential for success.

Qualifications

• AA in computer applications or related field required; relevant past experience can substitute for formal education.
• Knowledge of computer applications, programming, structured programming methods, concepts and standards.

Responsibilities

• Evaluate, diagnose and correct software/hardware problems.
• Consult with users to determine hardware, software or system specifications.
• Respond to and assist users with questions about hardware, software and computer stations.
• Deploy and maintain a variety of application software packages.
• Install, configure, and maintain networks, hardware, and software.
• Troubleshoot IT equipment and systems as necessary.

Skills

Communication skills

Critical thinking

Teamwork

Education

Associate degree in computer applications or computer science

Job description

Arkansas State University-Newport is seeking a Computer Support Technician to assist in supporting academic and administrative computer services. This position is governed by operating standards, procedures, and institution policy.

The ideal candidate has an associate of arts with a major in computer applications, computer science, or related field and one year of prior experience. Strong communication, problem-solving, and teamwork skills are essential for success.