IT Support Technician: Onboarding, Troubleshooting, Growth

Truxton Trust Company; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Truxton Trust Company, based in Nashville, TN, seeks an IT Support Technician to serve as the primary frontline contact for employee technology issues. You will assist with onboarding, asset management, and documentation while supporting cybersecurity initiatives and IT operations.

Ideal candidates will have a Bachelor’s in IT or related experience, strong troubleshooting skills, and proficiency with Microsoft 365 apps and cloud productivity tools.

Qualifications

• Bachelor’s Degree in IT or related field and/or experience in IT.

Responsibilities

• Provide frontline IT support for Truxton employees.
• Assist with onboarding and offboarding processes.
• Maintain asset and access records for users and equipment.
• Coordinate with vendors and managed service providers.
• Contribute to IT documentation, training, cybersecurity awareness, and process improvements.

Skills

Network troubleshooting

Hardware troubleshooting

Software troubleshooting

Microsoft 365

SharePoint

Power BI

Power Platform

Microsoft Fabric

Teams

Copilot

Education

Bachelor’s Degree in IT

Tools

SharePoint

Power Platform

Power BI

Microsoft Fabric

Teams

Copilot

Job description

Truxton Trust Company, based in Nashville, TN, seeks an IT Support Technician to serve as the primary frontline contact for employee technology issues. You will assist with onboarding, asset management, and documentation while supporting cybersecurity initiatives and IT operations.

Ideal candidates will have a Bachelor’s in IT or related experience, strong troubleshooting skills, and proficiency with Microsoft 365 apps and cloud productivity tools.