IT Support Technician — Networking & Client Service

CU*Answers; Nevada; Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

CU*Answers in the United States seeks an IT Support Technician to provide first-tier technical support for computer and network hardware, and assist with managed services technologies.

You will help implement new client installations, support Windows Server and Desktop environments, and collaborate with teams to deliver exceptional client service. Some travel and a valid driver's license required.

Qualifikationen

• 1–2 years IT or technical support experience preferred
• Knowledge of TCP/IP, subnetting and routing
• Experience with Windows 10/11 and Windows Server environments
• Familiarity with Active Directory and Exchange administration
• Able to handle confidential information with discretion

Aufgaben

• Provide first-tier technical support for computer and network hardware
• Assist with managed services technologies including firewalls, servers, and routers
• Help implement new client installations and conversion projects
• Support Microsoft Windows Server and Desktop environments
• Assist with network projects such as domain migrations and firewall installs
• Perform routine system maintenance and administrative tasks
• Collaborate with internal teams to ensure exceptional client service

Kenntnisse

Networking fundamentals

Troubleshooting

Documentation skills

Strong communication

Client service abilities

Ausbildung

High School Diploma or equivalent

Tools

Active Directory

Exchange administration

Windows Server

Windows Desktop

Jobbeschreibung

CU*Answers in the United States seeks an IT Support Technician to provide first-tier technical support for computer and network hardware, and assist with managed services technologies.

You will help implement new client installations, support Windows Server and Desktop environments, and collaborate with teams to deliver exceptional client service. Some travel and a valid driver's license required.