IT Support Technician — Naples: Fast-Paced Tech Help

Sunflower Bank NA; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Life Insurance

Tuition Reimbursement

Paid Time Off

Paid Holidays

Job summary

Sunflower Bank, N.A. is seeking an energetic IT Support Technician in Naples, FL.

This full-time role provides frontline technical support for desktops, laptops, mobile devices, printers, and related systems, ensuring timely issue resolution and excellent customer service. The ideal candidate will have 3+ years in IT, an associate degree in IT or related field, and hands-on experience with Windows, Active Directory, and hardware support.

Qualifications

• Associate or higher degree in computer science, IT, or related field.
• 3+ years of experience in IT industry.
• Proficient in supporting and troubleshooting desktop, mobile, and server environments.

Responsibilities

• Analyze and troubleshoot computer systems and perform repairs or modifications.
• Minimize downtime by quickly addressing equipment issues.
• Maintain routine computer and network maintenance.

Skills

IT support

Troubleshooting

Customer service

Desktop support

Education

Associate's degree in Computer Science or related

Bachelor's degree in CS/IT or related (preferred)

Tools

Windows operating systems

Active Directory

Laptop hardware

Mobile devices

Printers

Job description

Sunflower Bank, N.A. is seeking an energetic IT Support Technician in Naples, FL.

This full-time role provides frontline technical support for desktops, laptops, mobile devices, printers, and related systems, ensuring timely issue resolution and excellent customer service. The ideal candidate will have 3+ years in IT, an associate degree in IT or related field, and hands-on experience with Windows, Active Directory, and hardware support.