IT Support Technician Intern (Year-Round)

Charter Manufacturing Company; Mequon (WI); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Paid internship

Mentorship

Professional development

Networking opportunities

Job summary

Charter Manufacturing Company, Inc. offers an IT Support Technician Internship in Mequon, WI. This year‑round program starts January 2027 with part‑time hours during the school year (15–20) and full‑time in the summer (40).

You’ll gain hands‑on experience setting up computers, configuring scanners and printers, and resolving issues via our ticketing system, with mentorship and professional development. Paid internship with signature experiences like Kickoff Day, volunteer opportunities, and the

Qualifications

• Enrollment in a two-year or four-year degree program in Information Technology, Management Information Systems, Computer Science, or a related field with current status of at least a Sophomore level
• Cumulative GPA of 2.75 or higher
• Proficient in Microsoft Office software: Excel, Word, and PowerPoint
• Strong verbal and written communication skills
• Strong interpersonal and relationship building skills
• Ability to succeed in a team environment
• Ability to handle multiple tasks

Responsibilities

• End-user IT support: software installation, hardware set-up and delivery within our ticketing system
• Participate in Continuous Improvement projects
• Document and improve processes

Skills

Strong communication

Interpersonal skills

Teamwork

Multitasking

Education

Two- or four-year IT-related degree

Tools

Excel

Word

PowerPoint

Job description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Charter Manufacturing Company, Inc. is a family-owned group of differentiated metals manufacturing businesses founded in 1936. Our will to grow is our success. It is the result of Charter's respected team of employees, each person's dedication to continuous improvement and an entrepreneurial spirit that thrives within the Charter family. Our businesses include Charter Steel, Charter Casting, Charter Wire, and Niles Iron & Metal.

About the IT Support Technician Internship

Gain hands-on experience providing technical support by setting up new computers, configuring handheld scanners and printers, and resolving employee technology issues through our ticketing system.

Program structure

• Schedule: Part-time (15-20 hours/week) during the academic year and full-time (40 hours/week) during the summer
• Location: Mequon, WI
• Start Date: January 2027
• Duration: Year-round internship

What we're looking for

• Enrollment in a two-year or four-year degree program in Information Technology, Management Information Systems, Computer Science, or a related field with current status of at least a Sophomore level
• Cumulative GPA of 2.75 or higher
• Proficient in Microsoft Office software: Excel, Word, and PowerPoint.
• Strong verbal and written communication skills
• Strong interpersonal and relationship building skills
• Ability to succeed in a team environment
• Ability to handle multiple tasks

What you'll focus on

• End-user IT support: software installation, hardware set-up and delivery within our ticketing system
• Participate in Continuous Improvement projects
• Document and improve processes

What Sets Our Internship Program Apart

Work on meaningful projects while receiving mentorship, professional development, and networking opportunities that help launch your career. Our paid internship program also includes signature experiences like Charter's Intern Kickoff Day, volunteer opportunities, professional development workshops, and the Intern Summer Showcase.

#CharterManufacturing

Internship positions are not benefits-eligible.