IT Support Technician II — End-User Systems & Security

Centrum Valley Farms; Clarion (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

HSA with company match

Paid time Off

Paid Holidays

401K with company match

Tuition Reimbursement

Employee Assistance Program

Job summary

Versova in Iowa is seeking an IT Support Technician II to install, maintain, and troubleshoot computer hardware, software, and network systems while delivering excellent end-user service under minimal supervision.

You will collaborate with end users to diagnose issues, manage device inventory, support security measures, and assist in projects across departments. The role is primarily office-based with occasional work in production areas and possible on-call duties.

Qualifications

• Associate degree in IT or related field (or equivalent experience).
• 3+ years of IT technical support experience.
• Strong problem-solving and customer service skills.

Responsibilities

• Plan, implement, and administer IT information systems.
• Install, maintain, and repair equipment (laptops, desktops, phones, printers).
• Diagnose and resolve technical issues across hardware, software, networks.
• Manage technology inventory and user accounts.
• Assist with security measures and data protection.
• Collaborate with IT team on projects.

Skills

Hardware & software knowledge

Networking systems

Problem solving

Communication skills

IT security basics

End-user support

Education

Associate degree in IT or related field

Bachelor's degree in IT or related field

Job description

Versova in Iowa is seeking an IT Support Technician II to install, maintain, and troubleshoot computer hardware, software, and network systems while delivering excellent end-user service under minimal supervision.

You will collaborate with end users to diagnose issues, manage device inventory, support security measures, and assist in projects across departments. The role is primarily office-based with occasional work in production areas and possible on-call duties.