IT Process Engineer II: Process Design & Service Delivery

Jabil; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Jabil in Memphis is seeking an IT Process Engineer II who will be responsible for driving the design of IT processes and managing day-to-day operations. This includes enhancing change management and incident prevention to ensure the stability of services.

The ideal candidate should have a Bachelor's degree in computer science, a minimum of 2 years in IT, and strong communication skills. The role requires collaboration across IT and adherence to compliance standards.

Qualifications

• Minimum of 2 years of overall IT experience.
• Experience in process and/or tool changes is essential.
• Ability to coordinate work from multiple resources, including remote ones.

Responsibilities

• Drive the assessment, planning, and authorization of changes to the production environment.
• Ensure services are stable and incidents are prevented.
• Develop process training material and conduct training sessions.

Skills

Customer service skills

Effective communication skills

Interpersonal skills

Process-oriented workflow design

Presentation skills

Education

Bachelor’s degree in computer science or related discipline

Job description

Jabil in Memphis is seeking an IT Process Engineer II who will be responsible for driving the design of IT processes and managing day-to-day operations. This includes enhancing change management and incident prevention to ensure the stability of services.

The ideal candidate should have a Bachelor's degree in computer science, a minimum of 2 years in IT, and strong communication skills. The role requires collaboration across IT and adherence to compliance standards.