IT Support Technician — Hardware, Imaging & Asset Mgmt

Encore Talent Solutions; New Albany (OH); On-site; USD 30,000 - 34,000; Part time

Job summary

Encore Talent Solutions is seeking a Help Desk Technician to provide frontline IT support. The role focuses on resolving issues related to Microsoft products, hardware, and imaging new computers, with responsibilities covering asset management and timely ticket resolution.

The position is contract-based and suitable for associates with hands-on IT support experience seeking a short-term engagement in a healthcare settings environment.

Qualifications

• Experience with Microsoft products in a help desk or IT support role.
• Experience troubleshooting hardware issues and basic imaging of machines.
• Familiarity with asset management processes and inventory control.

Responsibilities

• Provide first-line IT support to staff and resolve technical issues.
• Troubleshoot hardware problems and coordinate with vendors as needed.
• Image and deploy new computers, install software, and maintain assets.

Skills

Microsoft products

Hardware issues

Asset management

Imaging computers

Job description

Encore Talent Solutions is seeking a Help Desk Technician to provide frontline IT support. The role focuses on resolving issues related to Microsoft products, hardware, and imaging new computers, with responsibilities covering asset management and timely ticket resolution.

The position is contract-based and suitable for associates with hands-on IT support experience seeking a short-term engagement in a healthcare settings environment.