It Support Technician

TEKsystems; Erie (Erie County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability Insurance

Health Spending Account

Job summary

TEKsystems in Erie, PA is seeking an IT Support Technician for a contract role. You will troubleshoot hardware, software, and network issues across Windows, macOS, Linux, VDIs, and tablet platforms; provide Active Directory and Group Policy support; and assist with server, networking, phone systems, and VPN access.

You’ll help maintain standard and custom system images and document solutions. This onsite position offers exposure to enterprise technologies, collaboration with experienced IT

Qualifications

• Windows and macOS desktop support.
• Active Directory and account management.
• Office 365 and G-Suite support.
• Network and hardware troubleshooting.
• VPN and access support.
• Deployment, configuration, and maintenance of end-user devices.

Responsibilities

• Troubleshoot hardware, software, and network-related issues
• Support Windows 10/11, macOS, Linux, VDIs, and tablet platforms
• Provide Active Directory and Group Policy support
• Troubleshoot and support mobile solutions
• Maintain and support standard and custom system images
• Assist with server, networking, phone systems, and VPN access
• Document solutions and help improve IT processes and standards

Skills

Troubleshooting

Hardware

Customer service

Technical support

Deployment

Desktop

Imaging

Windows 11

Help desk

O365

Windows

Mac

Apple

Office 365

G-Suite

Networking

VPN

Job description

Description

Grow your IT career with experience across modern technologies.

TEKsystems is seeking an IT support Technician This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving technical problems, and is eager to build long-term career growth in IT.

Our client is actively investing in their technology and people—and they’re looking for someone who’s enthusiastic, collaborative, and ready to be a trusted technical partner for the business.

Why You’ll Love This Role

• Gain exposure to enterprise-level technologies and a wide range of platforms
• Be a key contributor in a growing, forward-thinking organization
• Opportunity to improve processes and make a real impact
• Partner with experienced IT teams and continue developing your technical skills

Key Responsibilities

• Troubleshoot hardware, software, and network-related issues
• Support Windows 10/11, macOS, Linux, VDIs, and tablet platforms
• Provide Active Directory and Group Policy support
• Troubleshoot and support mobile solutions
• Maintain and support standard and custom system images
• Assist with server, networking, phone systems, and VPN access
• Document solutions and help improve IT processes and standards

What We’re Looking For

• Windows and macOS desktop support
• Active Directory and account management
• Office 365 and G-Suite support
• Network and hardware troubleshooting
• VPN and access support
• Deployment, configuration, and maintenance of end‑user device

Ideal Candidate Traits

• Passion for technology and continuous learning
• Strong troubleshooting and problem‑solving mindset
• Excellent customer service and communication skills
• Comfortable working independently and as part of a team
• Organized, accountable, and proactive

Skills

Troubleshooting, Hardware, Customer service, technical support, Deployment, Desktop, Support, Imaging, Windows 11, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Erie, PA.

Pay And Benefits

The pay range for this position is $15.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Erie,PA. Application Deadline This position is anticipated to close on Aug 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.