IT Support Coordinator

Power Design, Inc.; Gibsonton (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and dental plans

Life insurance

Disability plans

Paid vacations & holidays

401(k) retirement plan

Relocation opportunities

Job summary

Power Design, Inc. in St. Petersburg, FL, is seeking an IT Support Coordinator to manage internal IT requests, oversee asset configuration, printing, engraving, and shipping, and ensure efficient office operations.

Based at corporate headquarters, this role emphasizes service to employees, perpetual inventory, and process improvements, with clear career growth and benefits including health plans, 401(k), and relocation options.

Qualifications

• Bachelor’s degree preferred; relevant experience required.
• Proficient in Microsoft Products.
• Familiarity with office equipment (copiers, scanners, postage meters).
• An interest in using technology to improve current procedures.
• Proactive mindset with a commitment to continuous improvement.
• Strong customer service focus.
• Must be detail-oriented with excellent organizational and time management skills.
• Strong communication skills – interpersonal, written, and verbal.

Responsibilities

• Manage and prioritize internal IT support requests promptly.
• Coordinate deliveries, asset configurations, and shipping.
• Maintain inventory and process documentation.
• QC IT hardware and support printing/engraving requests.
• Identify IT process improvements.

Skills

Customer service

Detail-oriented

Multitasking

Communication skills

Microsoft Office

Education

Bachelor's degree preferred

Tools

Office equipment (copiers, scanners, postage meters)

Job description

About the Position

Do you have a keen eye for detail and strive to provide excellent customer service? We’d love to have you join our IT Support & Experience team! Based at our corporate headquarters in sunny St. Petersburg, FL, the IT Support Coordinator is responsible for handling all facets of Power Design’s innovative operation. In this role, you will be providing convenient and comprehensive services for all plan management, printing, inventory control, asset configuration, office supplies, and shipping needs. You’ll be the champion of our employees in helping them accomplish their goals and will have a clear career path.

Position Details/Responsibilities

• Manage and prioritize internal customer request queue while responding to user requests in a quick, efficient, and courteous manner.
• Determine most appropriate methods, including outside vendors and suppliers, for accomplishing projects in the most time and cost-efficient manner.
• Review operational procedures, identify opportunities to enhance IT processes, and make recommendations for improvement.
• Process deliveries and packages.
• Configure, issue, and ship assets for employees.
• Maintain perpetual inventory and distribution of supplies.
• Assemble critical documents accurately and in the most efficient method while maintaining quality standards.
• QC (Quality Control) all IT hardware.
• Support all printing and engraving requests.
• Perform other duties and projects as assigned.

Here’s What We’re Looking For

• Bachelor’s degree preferred; relevant experience required.
• Proficient in Microsoft Products.
• Familiarity with office equipment (large copiers, scanners, postage meters, etc.) and reprographics experience preferred but not required.
• An interest in using technology to improve current procedures.
• Proactive mindset with a commitment to continuous improvement.
• Strong customer service focus.
• Must be detail-oriented with excellent organizational and time management skills.
• Strong ability to establish priorities, meet deadlines consistently, and multi-task.
• Strong communication skills – interpersonal, written, and verbal.
• Must have a professional, positive attitude with a passion to serve others.
• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation, and growth.

some of our benefits…

• Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans.
• You’ll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles!
• We also offer a 401(k) retirement plan as well as incentive and recognition programs.
• Relocation opportunities may also be available!