IT Support Specialist: Onsite & Remote Help, Growth

Siegel Group; Las Vegas (NV); Presencial; USD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Mobile device

Mileage allowance

Resumo da oferta

The Siegel Group Nevada, Inc is hiring an IT Support Technician in Las Vegas, NV. The role focuses on delivering strong IT support across corporate offices, hotels, and apartment properties with high customer service standards.

Responsibilities include on-site and remote support, AD onboarding, Office 365 management, and proactive maintenance. Excellent communication and the ability to work in a fast-paced environment are essential.

Qualificações

• Associate's degree in Computer Science or related field; 1+ years' experience troubleshooting and maintaining desktop systems.
• Network certifications are a plus.
• Other technology certifications are a plus.
• Demonstrates professional writing and verbal communication; able to multi-task in a fast-paced environment; communicates technical concepts in layman's terms.

Responsabilidades

• Provide technical support and troubleshooting for network, desktop, and systems hardware/software.
• Screen and diagnose internal inquiries related to PCs and related systems in offices, hotels, and apartment buildings.
• Troubleshoot malware/virus infections and resolve issues.
• Install, configure, and upgrade computer hardware and software.
• Provide end-user software troubleshooting and support.

Conhecimentos

IT support

Customer service

Troubleshooting

Communication skills

Formação académica

Associate's degree in Computer Science or related field

Ferramentas

Active Directory

Office 365

Remote diagnostics

Windows 7-10

Descrição da oferta de emprego

The Siegel Group Nevada, Inc is hiring an IT Support Technician in Las Vegas, NV. The role focuses on delivering strong IT support across corporate offices, hotels, and apartment properties with high customer service standards.

Responsibilities include on-site and remote support, AD onboarding, Office 365 management, and proactive maintenance. Excellent communication and the ability to work in a fast-paced environment are essential.