IT Support Specialist - On-Site Tech & Client Services

HDR, Inc.; Pennington (NJ); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Employee benefits

Tuition reimbursement

Employer 401(k) match

On-site role

Job summary

HDR, Inc. seeks an IT Support Specialist to maintain and troubleshoot hardware, software, and enterprise applications.

This on-site role supports 24/7 operations with real-time collaboration; standard shifts run 6:00 AM–6:00 PM, Monday through Friday, with on-call demand for critical business continuity. Ideal candidates have 1+ year in technical PC/network/server support, Windows 7/10/365 and Office applications, and strong customer service skills.

Qualifications

• Associate's degree in Computer Science/MIS-related area or equivalent work experience.
• Minimum 1 year of technical PC/network/server support.
• Strong client service and communication skills.

Responsibilities

• Diagnose hardware, software, and operator problems
• Provide advanced troubleshooting on IT issues
• Support software applications and enterprise apps
• Coordinate local office IT topics with staff
• Assist inventory management of desktops, laptops, printers

Skills

Windows knowledge

Customer service

Multi-tasking

Education

Associate's degree in Computer Science/MIS-related area

Tools

Office 365

Job description

HDR, Inc. seeks an IT Support Specialist to maintain and troubleshoot hardware, software, and enterprise applications.

This on-site role supports 24/7 operations with real-time collaboration; standard shifts run 6:00 AM–6:00 PM, Monday through Friday, with on-call demand for critical business continuity. Ideal candidates have 1+ year in technical PC/network/server support, Windows 7/10/365 and Office applications, and strong customer service skills.