Network Engineer

Sowela Technical Community College; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Retirement options

Medical insurance options

Employee Assistance Program

Job summary

Sowela Technical Community College in Baton Rouge seeks a Network Engineer to support and maintain its network infrastructure. This role involves troubleshooting security systems and ensuring network performance. Candidates should have an associate degree and relevant certifications like CCNA.

Responsibilities include configuring Fortinet products and monitoring network performance. This position supports critical infrastructure during maintenance work and contributes to enhancing network security. An attractive benefits package is also offered.

Qualifications

• 1–3 years of experience supporting enterprise network infrastructure.
• CCNA and NSE 4, or Network+ and NSE 4 certification.
• Experience with FortiGate firewalls in an enterprise environment is preferred.

Responsibilities

• Configure, monitor, and troubleshoot Fortinet network and security solutions.
• Assist with firewall policy management and security monitoring.
• Support Zoom Phone administration and troubleshooting.
• Monitor network performance and respond to alerts.

Skills

Fortinet products

Network troubleshooting

Enterprise networking fundamentals

Strong troubleshooting skills

Verbal and written communication

Customer service orientation

Education

Associate degree in Information Technology

Tools

FortiGate

FortiSwitch

FortiAP

Zoom Phone

Verkada systems

Job description

Network Engineer

Baton Rouge Community College (BRCC)

Baton Rouge, Louisiana

Building Reliable Networks, Enabling Innovation, and Supporting Institutional Excellence

The Network Engineer is responsible for supporting, maintaining, troubleshooting, and monitoring the college's enterprise network infrastructure and security systems. This position works under the direction of senior network engineers and IT leadership to ensure the availability, security, and performance of wired, wireless, voice, and physical security systems.

The ideal candidate will have experience with Fortinet products, network troubleshooting, and enterprise networking fundamentals. This position provides operational support for campus network services, security platforms, Zoom Phone, and Verkada security systems.

This position may require occasional evening, weekend, and emergency maintenance work to support critical infrastructure upgrades and incident response activities.

Key Responsibilities

35% Network Infrastructure Support

• Configure, monitor, and troubleshoot Fortinet network and security solutions.
• Support and maintain FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiNAC, FortiEMS, and FortiPAM.
• Assist with network deployments, upgrades, and maintenance activities.
• Monitor network performance and respond to alerts and incidents.
• Troubleshoot Layer 1 through Layer 7 connectivity, performance, and security issues across wired, wireless, voice, and application environments.
• Support VLANs, routing, switching, DHCP, DNS, VPNs, and wireless networking.
• Maintain network documentation, diagrams, and operational procedures.

20% Security Operations

• Assist with firewall policy management and security monitoring.
• Monitor security events using FortiAnalyzer and other security tools.
• Support endpoint security and Zero Trust initiatives through FortiEMS and FortiNAC.
• Participate in vulnerability remediation and security incident response activities.
• Maintain compliance with organizational security policies and standards.

20% Voice and Collaboration Systems

• Support Zoom Phone administration and troubleshooting.
• Assist users with call routing, auto attendants, call queues, and phone provisioning.
• Coordinate with vendors and service providers to resolve voice-related issues.

20% Physical Security Systems

• Support Verkada camera systems and related infrastructure.
• Assist with camera deployments, troubleshooting, firmware updates, and monitoring.

Other duties as assigned

• Other duties as assigned

Minimum Qualifications

Education

• Associate degree in Information Technology, Computer Science, Networking, or related field; or equivalent experience.

Experience

• 1–3 years of experience supporting enterprise network infrastructure.
• CCNA and NSE 4, or Network+ and NSE 4

Preferred Experience

• Experience with FortiGate firewalls in an enterprise environment.
• Experience with FortiSwitch and FortiAP deployments.
• Experience with FortiManager and FortiAnalyzer.
• Experience with FortiNAC, FortiAuthenticator, FortiEMS, or FortiPAM.
• Experience supporting Zoom Phone and Verkada systems.
• CompTIA Security+ certification.

Preferred Knowledge, Skills & Abilities

• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.

Benefits

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment.