Network Engineer

Baton Rouge Community College; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Multiple medical insurance options

Retirement plan

Generous annual leave

Employee Assistance Program

Job summary

Baton Rouge Community College is seeking a Network Engineer responsible for supporting, maintaining, and troubleshooting the college's enterprise network infrastructure and security systems. The ideal candidate will have experience with Fortinet products and enterprise networking fundamentals.

The role includes network performance monitoring, firewall management, and supporting Zoom Phone and Verkada systems. Benefits include a variety of insurances and retirement options. Join our collaborative environment committed to student success!

Qualifications

• 1-3 years of experience supporting enterprise network infrastructure.
• CCNA and NSE 4, or Network+ and NSE 4.
• CompTIA Security+ certification is preferred.

Responsibilities

• Configure, monitor, and troubleshoot Fortinet network and security solutions.
• Support and maintain FortiGate and related products.
• Assist with firewall policy management and security monitoring.
• Support Zoom Phone administration and troubleshooting.
• Assist with Verkada camera systems and related infrastructure.

Skills

Fortinet products

Network troubleshooting

Enterprise networking fundamentals

Strong troubleshooting skills

Excellent communication

Customer service orientation

Education

Associate degree in Information Technology, Computer Science, Networking, or related field

Tools

FortiGate

FortiSwitch

FortiAP

FortiManager

FortiAnalyzer

FortiEMS

FortiNAC

Verkada systems

Zoom Phone

Job description

Baton Rouge Community College (BRCC) Baton Rouge, Louisiana

Building Reliable Networks, Enabling Innovation, and Supporting Institutional Excellence

The Network Engineer is responsible for supporting, maintaining, troubleshooting, and monitoring the college's enterprise network infrastructure and security systems. This position works under the direction of senior network engineers and IT leadership to ensure the availability, security, and performance of wired, wireless, voice, and physical security systems.

The ideal candidate will have experience with Fortinet products, network troubleshooting, and enterprise networking fundamentals. This position provides operational support for campus network services, security platforms, Zoom Phone, and Verkada security systems.

This position may require occasional evening, weekend, and emergency maintenance work to support critical infrastructure upgrades and incident response activities.

Key Responsibilities

35% Network Infrastructure Support

• Configure, monitor, and troubleshoot Fortinet network and security solutions.
• Support and maintain FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiNAC, FortiEMS, and FortiPAM.
• Assist with network deployments, upgrades, and maintenance activities.
• Monitor network performance and respond to alerts and incidents.
• Troubleshoot Layer 1 through Layer 7 connectivity, performance, and security issues across wired, wireless, voice, and application environments.
• Support VLANs, routing, switching, DHCP, DNS, VPNs, and wireless networking.
• Maintain network documentation, diagrams, and operational procedures.

20% Security Operations

• Assist with firewall policy management and security monitoring.
• Monitor security events using FortiAnalyzer and other security tools.
• Support endpoint security and Zero Trust initiatives through FortiEMS and FortiNAC.
• Participate in vulnerability remediation and security incident response activities.
• Maintain compliance with organizational security policies and standards.

20% Voice and Collaboration Systems

• Support Zoom Phone administration and troubleshooting.
• Assist users with call routing, auto attendants, call queues, and phone provisioning.
• Coordinate with vendors and service providers to resolve voice-related issues.

20% Physical Security Systems

• Support Verkada camera systems and related infrastructure.
• Assist with camera deployments, troubleshooting, firmware updates, and monitoring.

5% Other duties as assigned

• Other duties as assigned.

Minimum Qualifications

Education

• Associate degree in Information Technology, Computer Science, Networking, or related field; or equivalent experience.

Experience

• 1–3 years of experience supporting enterprise network infrastructure.
• CCNA and NSE 4, or Network+ and NSE 4.

Preferred Experience

• Experience with FortiGate firewalls in an enterprise environment.
• Experience with FortiSwitch and FortiAP deployments.
• Experience with FortiManager and FortiAnalyzer.
• Experience with FortiNAC, FortiAuthenticator, FortiEMS, or FortiPAM.
• Experience supporting Zoom Phone and Verkada systems.
• CompTIA Security+ certification.

Preferred Knowledge, Skills & Abilities

• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.

Benefits

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.

Why Join BRCC?

Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.

Passing pre-employment criminal background screen is required as a condition of employment.