IT Support Specialist - Law Firm (Contract-to-Perm)

Atlas Search; Charlotte (NC); On-site; USD 27,552 - 41,328; Part time

Job summary

Atlas Search is seeking an IT Support Specialist for a top-tier law firm in Charlotte, North Carolina. This part-time role (25–30 hours/week) will evolve into full-time as the office grows. Responsibilities include providing hands-on technical support, troubleshooting hardware/software issues, and collaborating with teams. The ideal candidate has strong troubleshooting skills and effective communication abilities. This role offers long-term career potential and includes initial training in NYC.

Qualifications

• Experience with hardware, software, and networking troubleshooting.
• Ability to work independently and communicate with users at all levels.
• Professionalism in tracking and reporting work.

Responsibilities

• Provide hands-on technical support to lawyers and staff.
• Configure and deploy workstations, printers, and mobile devices.
• Troubleshoot hardware, software, and networking issues.
• Support both in-office and non-standard home setups.
• Document and communicate progress on technical issues.
• Collaborate with internal teams and external vendors.

Skills

Troubleshooting skills

Effective communication

Organizational skills

Detail-oriented

Job description

Atlas Search is seeking an IT Support Specialist for a top-tier law firm in Charlotte, North Carolina. This part-time role (25–30 hours/week) will evolve into full-time as the office grows. Responsibilities include providing hands-on technical support, troubleshooting hardware/software issues, and collaborating with teams. The ideal candidate has strong troubleshooting skills and effective communication abilities. This role offers long-term career potential and includes initial training in NYC.