IT Support Specialist II — Higher Ed Tech & Classrooms

Weber State University; Ogden (UT); Vor Ort; USD 41.000 - 51.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Tuition benefits

Zusammenfassung

Weber State University (Ogden, UT) IT Support Specialist II will assist faculty and staff with technology in offices, classrooms, and labs. You’ll help install software, refresh classroom images, and track equipment in the campus inventory system.

The role requires troubleshooting skills, experience with Windows and Mac OS, and collaboration with the ITSS team while maintaining security standards. 40 hours weekly, non-exempt, with comprehensive benefits.

Qualifikationen

• Associate’s or equivalent combination of education and experience.
• 2 years of experience troubleshooting technology with emphasis on two or more listed technologies.

Aufgaben

• Support faculty and staff technology in offices, classrooms, and labs.
• Manage incoming work requests and coordinate support with IT staff.
• Adhere to campus and college security standards and policies.
• Report to ITSS team manager and participate in team meetings.

Kenntnisse

Troubleshooting

User support

Team collaboration

Security awareness

Ausbildung

Associate degree or equivalent

Tools

Microsoft Endpoint Configuration Manager

JAMF

PowerShell

AV Technologies

Jobbeschreibung

Weber State University (Ogden, UT) IT Support Specialist II will assist faculty and staff with technology in offices, classrooms, and labs. You’ll help install software, refresh classroom images, and track equipment in the campus inventory system.

The role requires troubleshooting skills, experience with Windows and Mac OS, and collaboration with the ITSS team while maintaining security standards. 40 hours weekly, non-exempt, with comprehensive benefits.