IT Support Specialist II — Growth & Impact

Expeditors

Milpitas (CA)

On-site

USD 60,000 - 70,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Expeditors is seeking an IT Support Specialist in Milpitas to resolve complex hardware, software, and network issues while assisting with upgrades and deployments. The role emphasizes vendor coordination, security compliance, and knowledgeable end-user support.

The ideal candidate will mentor junior staff, manage PC hardware lifecycle, and implement enterprise solutions with a customer-service mindset. This on-site position offers growth opportunities within a Fortune 500 logistics company.

Qualifications

High proficiency in hardware and software troubleshooting in a branch IT role.
Experience with system upgrades, deployments, and enterprise applications.
Ability to mentor junior technicians and coordinate with vendors and stakeholders.

Responsibilities

Provide second-level technical support for complex hardware, software, and network issues.
Support upgrades, deployments, and configuration of enterprise applications.
Mentor junior technicians on technical processes and best practices.
Coordinate vendor relationships and service agreements.
Ensure compliance with IT security policies and document audits.