IT Support Specialist II: Campus Lab & Faculty Help

Weber State University; Ogden (UT); On-site; USD 41,400 - 50,600; Full time

Job summary

Weber State University in Ogden, UT seeks an IT Support Specialist II to provide timely Tier II technology support across offices, classrooms, and labs. You will set up and refresh classroom images, install specialized software, and coordinate equipment deployment while tracking inventory.

The role requires 2+ years of related experience in Windows/macOS environments and strict security adherence. Join the Integrated Technology Support Services team delivering reliable tech services to faculty

Qualifications

• Associate’s or equivalent combination of education and experience.
• 2 years of experience troubleshooting technology with emphasis on 2+ technologies.

Responsibilities

• Provide timely support to faculty and staff technology in offices, classrooms, and conference rooms.
• Set up and refresh images in classrooms and labs; install specialized software.
• Coordinate purchase and deployment of equipment; track campus inventory.
• Manage incoming work requests and coordinate with IT staff.
• Adhere to campus security standards and policies.
• Report to the ITSS team manager and attend team meetings.

Skills

Active Directory

Endpoint Configuration Manager

JAMF

Security & Vulnerability Management

PowerShell

AV Technologies

Education

Associate’s or equivalent combination of education and experience

Tools

Microsoft Endpoint Configuration Manager

JAMF

PowerShell

Job description

Weber State University in Ogden, UT seeks an IT Support Specialist II to provide timely Tier II technology support across offices, classrooms, and labs. You will set up and refresh classroom images, install specialized software, and coordinate equipment deployment while tracking inventory.

The role requires 2+ years of related experience in Windows/macOS environments and strict security adherence. Join the Integrated Technology Support Services team delivering reliable tech services to faculty