IT Support Specialist I — Launch Your Tech Career

City of Borger, Texas

Borger (TX)

On-site

USD 52,000 - 64,000

Full time

9 days ago

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

The City of Borger, Texas is seeking an IT Specialist I to join the Information Technology Department. This entry-level role provides frontline technical support, troubleshoots hardware and software issues, configures computer systems, and assists on IT projects under supervision.

Responsibilities include desktop setup, software updates, asset documentation, and Active Directory user management, with opportunities for training and growth within a values-driven team focused on professionalism,

Qualifications

Associate degree or equivalent in IT/CS preferred.
Baseline IT knowledge in hardware, software, networking, and OS.
Willingness to learn and develop technical skills.
Strong communication and problem-solving abilities.

Responsibilities

Provide technical assistance and troubleshooting for hardware, software, and network issues via helpdesk tickets.
Install, configure, and maintain desktops, laptops, printers, and peripherals.
Assist with software installation, updates, and testing per guidelines.
Perform routine hardware maintenance and replacements as needed.
Help manage user accounts in Active Directory and other systems.
Document troubleshooting steps, resolutions, and IT assets.
Support senior staff on IT projects, research, testing, and documentation.
Participate in training sessions to expand technical knowledge.