IT Support Specialist: Help Desk & Systems Expert

Aware Inc.; Billings (MT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Tuition Advancement Program

Quarterly Financial Bonus Program

Dental/Vision Insurance

Life Insurance

Wellness programs

Generous paid time off

Job summary

AWARE is seeking an information technology support specialist to assist staff with desktop PCs, software, and security systems. You will work across multiple platforms, support the IT Help Desk, and help maintain inventories and vendor relationships.

The role requires a Bachelor's in CS or related field, strong IT knowledge, and a Montana driver's license. Hourly compensation ranges from $18 to $22 with a comprehensive benefits package.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• Demonstrated work history in information technology with documented experience.
• Valid Montana Driver’s License with clean MV record required.

Responsibilities

• Install, configure, and support desktop PCs, peripherals, and software.
• Collaborate with vendor support to resolve hardware/software issues.
• Assist IT Help Desk to triage and resolve staff inquiries.
• Interact with diverse computer platforms and systems.
• Maintain security cameras and access control systems setup.
• Assist procurement and inventory of hardware/software assets.
• Support Microsoft 365 environment and Office applications.
• Help develop IT policies and keep company contacts updated.

Skills

IT support

Communication

Teamwork

Education

Bachelor's Degree in Computer Science or related field

Tools

Microsoft 365

Microsoft Office

Job description

AWARE is seeking an information technology support specialist to assist staff with desktop PCs, software, and security systems. You will work across multiple platforms, support the IT Help Desk, and help maintain inventories and vendor relationships.

The role requires a Bachelor's in CS or related field, strong IT knowledge, and a Montana driver's license. Hourly compensation ranges from $18 to $22 with a comprehensive benefits package.