IT Support Specialist - Help Desk & Endpoint Expert

Budnick Converting Inc.; Columbia (IL); On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

401K with company match

Profit sharing

Short-term and long-term disability benefits

Job summary

A private corporation in specialty converting is seeking an IT Support Specialist to provide technical support across multiple locations. Responsibilities include troubleshooting IT issues, installing hardware, and managing device inventory. The ideal candidate should have an associate degree in IT or equivalent experience, along with a customer service mindset, and familiarity with Microsoft 365. The position offers a full benefits package, including health insurance, 401K matching, and profit sharing.

Qualifications

• 2+ years of experience in a help desk or IT support role.
• Experience supporting Microsoft 365 and Windows-based environments.
• Familiarity with endpoint management tools.

Responsibilities

• Provide technical support and troubleshoot IT issues.
• Install and configure hardware and software.
• Manage hardware lifecycles and asset inventory.

Skills

Troubleshooting

Customer service

Microsoft 365 administration

Endpoint management

Networking knowledge

Education

Associate degree in Information Technology or related field

CompTIA A+ certification

Tools

BarTender software

Microsoft Azure

Job description

A private corporation in specialty converting is seeking an IT Support Specialist to provide technical support across multiple locations. Responsibilities include troubleshooting IT issues, installing hardware, and managing device inventory. The ideal candidate should have an associate degree in IT or equivalent experience, along with a customer service mindset, and familiarity with Microsoft 365. The position offers a full benefits package, including health insurance, 401K matching, and profit sharing.