IT Support Specialist for Azure, Exchange & Security

Gondola; Las Vegas, Northern (NV, KY); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Las Vegas Grand Prix, Inc. seeks an IT Support Specialist to provide hands-on end-user support for Windows, Azure AD, Office 365 and Exchange. You will troubleshoot, document processes, and train staff while coordinating with contractors and Formula 1 IT teams.

The role is on-site in Las Vegas, NV, requiring strong communication and incident-handling skills, with responsibilities across asset management, access control, and enterprise applications for LVGP operations.

Qualifications

• Experience supporting Windows OS, Azure AD, Office 365 and Exchange.
• Familiar with ITIL service desk and documentation standards.
• Strong written and verbal communication, patient with end users.
• Ability to work on-site in Las Vegas, NV.
• Experience coordinating with vendors and contractors.

Responsibilities

• Provide technical support to end users for computer systems, software, hardware, and network infrastructure.
• Troubleshoot issues and escalate to Formula 1 IT or vendors as needed to minimize downtime.
• Perform Exchange operations and Azure AD account maintenance.
• Maintain Grand Prix Plaza LED displays and support IT needs for hospitality events.
• Create user documentation, manuals, and training materials.
• Manage IT assets and inventory; assist with procurement and license management.
• Log all work in the service desk system and follow change management processes.
• Coordinate with IT teams for projects and incident response.

Skills

Windows OS

Azure Active Directory

Office 365 / Exchange

ITIL service desk

End-user support

Job description

Las Vegas Grand Prix, Inc. seeks an IT Support Specialist to provide hands-on end-user support for Windows, Azure AD, Office 365 and Exchange. You will troubleshoot, document processes, and train staff while coordinating with contractors and Formula 1 IT teams.

The role is on-site in Las Vegas, NV, requiring strong communication and incident-handling skills, with responsibilities across asset management, access control, and enterprise applications for LVGP operations.